Questions Regarding Orders
HOW DO I ORDER?
Customers can order by telephone, fax, and email. Emailing us is the best way to guarantee that we are certain what you need. If you have an established account with us you may order via phone and have us add it to your account. As always, if you have questions - the best way to get an answer is email.
You can also order by clicking on the "Add to Cart" button..multiply the items you require and we will send a confirmation of items shipped.
Please contact us directly to discuss international shipping. We only ship to certified business addresses. Click Here for more information and shipping estimates:-CLICK
Prices are subject to change without notice. Orders are accepted on the basis of prices in effect on the date of shipment. We will notify you of any price changes via email prior to purchase.
Terms are typically Prepaid via Credit Card, open Net 30 Day Accounts available upon request and approval. Open accounts NET 30 from date of invoice. In addition to open accounts, we also accept Check, C.O.D. All international account terms are prepaid unless otherwise agreed upon by both parties. A 1-1/2% service charge will be added to all past due accounts where allowed by law. Any account over 60 days will not be sold to until the account becomes current or is agreed upon. All collection fees are the customer's responsibility.
HOW DO I RETURN ITEMS?
-RETURN Request-Click Here, or Call to contact us for a Return Goods Authorization (RGA) number. Please note that returned goods will only be accepted within 30 days following the date of delivery. No returns are permitted for special orders unless found to be defective.
DO YOU WARRANTY THE ITEMS YOU SELL?
Our Manufacturers warrant that their products shall be free from defects in workmanship and material. It is further warranted that the products we represent, when operated in accordance with operating instructions or specifications, will perform the work for which they are designed.